Fitbit is facing a lawsuit due to its heart rate monitoring technology being inaccurate. There is a lawsuit stating that Fitbit is misleading users. This was another hit taken by the company days after its shares dropped a whopping 18%.
This is not the first time when Fitbit has faced legal troubles. In 2014, a number of users suffered skin rashes after using Fitbit Force. The device was removed from the market with another device.
The lawsuit was launched by a trio of users and claim that Fitbit s PurePulse heart rate monitoring technology is inaccurate. The suit alleges that the fitness trackers don t count every beat , which misguides people.
The lapse happens more during intense exercise. The feature is available in Fitbit s Charge HR and Surge products.
Blood flow is monitored by using LED lights. These lights are also used by PurePulse, which will be included in the recently announced Blaze. Heart rate is then determined by algorithms and the lawsuit alleges that this tends to be considerably off the mark. Similar technology can be found in the Apple Watch, along with other smartwatches and fitness trackers.
The complainants stated that they bought the devices following the company s advertised promise that the trackers accurately track heart rates. One of the complainant stated that the device recorded a heart rate of 82 beats per minute and when her trainer using a different device recorded her heart rate, it was 160 bpm. Similar claims were made by other plaintiffs.
Fitness trackers are nothing more than casual lifestyle gadgets that are fun and motivational.
The devices bears a message that Users need to be aware that consumer fitness trackers are not scientific or medical devices. Their tracking effectiveness has been proven wrong. These inaccuracies are clearly unacceptably high and worthy of concern, according to the complainants.